Quick answers about ordering, shipping and returns at DRIP.BOUTIQUE. Can't find your answer? Contact us.
Frequently Asked Questions
How long does it take to prepare my order?
We prepare and ship orders within 1–3 business days after payment is confirmed. Orders don't ship on weekends or public holidays.
How long does delivery take in Saudi Arabia?
Estimated delivery within the Kingdom is 7–15 business days and may vary by city and carrier.
Do you ship outside Saudi Arabia?
Yes, we ship to selected countries with an estimated delivery time of 7–20 business days. Customs duties may apply depending on the destination.
How do I track my order?
You'll receive a shipping confirmation with a tracking number when available. Tracking may take 2–5 business days to activate after shipping.
What is your return policy?
You can request a return within 30 days of receiving your item, as long as it is unworn, with tags and original packaging and proof of purchase.
How do I start a return?
Contact us first via the contact page. Items sent back without a prior return request are not accepted.
Can I return sale items?
No, returns are not accepted on sale items or gift cards.
I received a damaged or wrong item. What should I do?
Inspect your order on delivery and contact us right away so we can review and fix the issue.
How do I choose the right size?
Available sizes are listed on each product page. If you're unsure between two sizes, contact us before ordering.
What payment methods do you accept?
Available payment methods are shown at checkout, and all payments are secured by Shopify.