Shipping Policy

Last Updated: September 2026

At DRIP.BOUTIQUE, we are committed to providing a smooth and reliable shopping experience. Please review the following shipping policy before placing your order.

1. Order Processing

All orders are carefully processed and prepared for shipment within 1–3 business days after payment is successfully confirmed.

Orders are not processed or shipped on weekends or public holidays. During sales, promotions, or periods of high order volume, processing may take slightly longer.

2. Shipping Times

We offer international shipping to selected countries.

Estimated delivery times are:

• Saudi Arabia: 7–15 business days
• International Orders: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer due to customs clearance, local courier delays, weather conditions, holidays, or other circumstances beyond our control.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, when available.

Tracking information may take 2–5 business days to become active after the shipment is dispatched.

You can use the tracking number to follow your shipment until delivery.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Any customs duties, taxes, or additional fees charged by the destination country are the customer's responsibility unless otherwise stated at checkout.

DRIP.BOUTIQUE is not responsible for delays caused by customs clearance.

5. Delayed or Lost Packages

If your order has exceeded the estimated delivery period, please contact us so we can assist you in checking the shipment status.

If a package is confirmed as lost by the shipping carrier, we will work with the carrier to investigate the shipment and determine the appropriate resolution.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply if the customer requests a new shipment.

7. Returns & Exchanges

Customers may request a return within 14 days of receiving the order, provided that the item:

• Is unworn and unused.
• Is in its original condition.
• Has all original tags and packaging attached.
• Has not been washed, altered, damaged, or otherwise used.

Certain items may not be eligible for return for hygiene or other applicable reasons.

Return shipping costs may be the responsibility of the customer unless the item received is defective, damaged, or incorrect.

8. Order Cancellation

Orders may be cancelled before they are processed or shipped.

Once an order has been shipped, it can no longer be cancelled. In this case, the customer may request a return in accordance with our Return Policy.

9. Contact Us

If you have any questions regarding your order or shipment, please contact our customer support team through the contact information provided on our website.

DRIP.BOUTIQUE
Email: hamato_183@hotmail.com